Privacy Policy - AutoClubCar.com
Last Updated: January 20, 2025
Introduction
Welcome to AutoClubCar.com ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website AutoClubCar.com and use our services.
Please read this Privacy Policy carefully. By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by all terms outlined in this Privacy Policy. If you do not agree with our policies and practices, please do not use our website or services.
We collect information that you voluntarily provide when using our services:
- Name and contact information (email address, phone number, mailing address)
- Account credentials (username and password)
- Vehicle information (make, model, year, VIN)
- Payment information (credit card details, billing address)
- Communication preferences
- Profile information (profile picture, biographical information)
- Service history and preferences
When you visit our website, we automatically collect certain information:
- IP address and device identifiers
- Browser type and version
- Operating system
- Time zone and location
- Pages viewed and clicking patterns
- Time spent on pages
- Referral sources
- Device information
- Usage patterns and preferences
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience:
- Essential cookies for website functionality
- Analytics cookies to understand user behavior
- Advertising cookies for targeted marketing
- Session cookies for temporary data storage
- Preference cookies to remember your settings
Primary Purposes
- Provide and maintain our services
- Process transactions and payments
- Send administrative information
- Respond to inquiries and support requests
- Personalize user experience
- Monitor website usage and analytics
- Improve our services and develop new features
Additional Uses
- Send marketing communications (with consent)
- Conduct market research and analysis
- Detect and prevent fraud
- Comply with legal obligations
- Enforce our terms of service
- Protect our rights and interests
Third-Party Service Providers
We may share your information with trusted third parties who assist us in:
- Payment processing
- Data analytics
- Email marketing
- Customer support
- Website hosting
- Fraud prevention
- Technical maintenance
Legal Requirements
We may disclose your information if required by law:
- To comply with legal obligations
- To protect our rights and property
- To prevent or investigate possible wrongdoing
- To protect personal safety
- To defend against legal claims
Business Transfers
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- Encryption of data in transit and at rest
- Regular security assessments
- Access controls and authentication
- Secure data storage
- Regular backup procedures
- Employee training on data security
- Incident response planning
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.
Your Rights and Choices
Access and Control
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Object to processing
- Request data portability
- Withdraw consent
- Opt-out of marketing communications
Cookie Preferences
You can manage cookie preferences through:
- Browser settings
- Our cookie consent tool
- Third-party opt-out mechanisms
Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
International Data Transfers
We may transfer your information to countries other than your residence country. We ensure appropriate safeguards are in place through:
- Standard contractual clauses
- Data processing agreements
- Compliance with international data protection laws
- Regular privacy impact assessments
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. We will notify you of any changes by:
- Posting the new Privacy Policy on this page
- Updating the "Last Updated" date
- Sending an email notification for significant changes
- Displaying a prominent notice on our website
California Privacy Rights
California residents have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information is collected
- Right to delete personal information
- Right to opt-out of the sale of personal information
- Right to non-discrimination for exercising these rights
If you have questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us:
AutoClubCar Privacy Team
Compliance and Regulations
We comply with applicable data protection laws and regulations, including:
- General Data Protection Regulation (GDPR)
- California Consumer Privacy Act (CCPA)
- Other applicable state and federal laws
Dispute Resolution
Any disputes regarding this Privacy Policy will be resolved through:
- Direct communication with our Privacy Team
- Mediation if necessary
- Appropriate legal channels as a last resort
Acknowledgment
By using AutoClubCar.com and our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. If you do not agree with this policy, please discontinue use of our services immediately.
This Privacy Policy is available in additional formats upon request. Contact our Privacy Team for assistance.
